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    • Home
    • Managing Appointments
    • Join The Community
    • My Mission
    • Podcast
    • An Important Update!
    • Get The App!
    • St Louis A-List Barber
    • How It Works
    • A barber's Blog
  • Home
  • Managing Appointments
  • Join The Community
  • My Mission
  • Podcast
  • An Important Update!
  • Get The App!
  • St Louis A-List Barber
  • How It Works
  • A barber's Blog

Thanks for booking an appointment!

Eunoia Barber Collective | Policies That Elevate Your Experience

 

Booking an appointment means you agree to the following:


1. Social Media Content & Policy 🎥

Eunoia Barber Collective grows through storytelling.
This is how top barbers scale in 2025—and it’s how we share the value of what happens in the chair.

By booking, you agree to participate in short video interviews or haircut showcases that may be recorded and shared online in branded content.

We’re building this brand together—with clients who are proud to be part of the vision.


2. Online Booking Only 💻

We do 100% of booking online—it's faster than texting and available 24/7.
Use the system to:
✅ Book, reschedule, or cancel appointments
✅ Join the waitlist for earlier openings
✅ View and manage upcoming appointments
✅ Update your profile, payment methods, and notifications

📞 Need help? Call us. Texts are not monitored for scheduling.


2. Cancellations & No-Shows ⏳

To respect everyone's time:
✅ Cancel or reschedule at least 12 hours ahead
✅ Same-day cancellations = 50% charge
✅ No-shows or arriving 15+ min late = 100% charge
✅ If I'm 15+ min late, your service is free
✅ On-call medical/public workers are the only exception

⚠️ Missed appointments affect your barber, the waitlist, and other clients who need that time.


3. Booking the Right Time Slot ⏱️

✅ You must book a 60-minute appointment unless Tom personally confirms you fit a shorter service.

✅ Booking the wrong slot affects your cut and everyone else's appointment. When in doubt, book the hour.


4. Payment Options 💳

Card on file is required to book—but at checkout you can pay with:
✅ Cash (preferred)
✅ Tap-to-pay / NFC cards
✅ Venmo
✅ Walk-out invoice via email



6. Eunoia Client Email List 📬

This is how we keep you informed, connected, and ahead of the curve:
✅ Schedule & vacation updates
✅ Policy or pricing changes
✅ Podcast drops & product launches
✅ Client feedback, wellness resources & community spotlights

If you’re not receiving these emails, you’re missing important updates that directly affect your experience.


7. Product Loyalty Program 🧴

Buy your grooming products directly from Eunoia and get:
✅ Lifetime discounts (up to 25%)
✅ Trusted pro-level brands we use in the shop
✅ Better pricing than retail or manufacturer websites
✅ Access to our AI product assistant
✅ Help sourcing the products you already love—for less

When you shop through Eunoia, you directly support independent excellence.


8. Support the Mission 🙌

Eunoia is about more than grooming—it’s about purpose, community, and impact.
Support the vision by:
✅ Leaving a review
✅ Joining in social content
✅ Referring new clients
✅ Voting in local awards
✅ Purchasing products through Eunoia


9. Final Note 💈

These policies protect the flow, integrity, and purpose of the Eunoia experience—for you and every client who walks through the door.

Thanks for honoring them.
Thomas Michael / Eunoia Barber Collective

Scheduling

In this video, I'll show you how to make, move and cancel your appointments with just a few clicks, 24 hours a day!

Copyright © 2025 Eunoia Barber Collective - All Rights Reserved.

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NEW POLICY UPDATES

We have updated the policies that elevate your entire experience here at Eunoia barber Collective to include:

 ✅ Seamless online booking for ALL appointment requests

 ✅ 

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