Policy review
How it Works!
- Scheduling
Access online scheduling 24/7 right from your the palm of your hand!
Save the website on your homescreen, works like an app!
See all your upcoming appointments!
Move them!
Cancel them!
No appointments available? Get on the waitlist and get a text when cancellations happen!
- Scheduled price increase to $55 November 1.
Thos not currently paying price reflected on website will be stepped up over a 6 month period.
- 24 Hour Cancellation Policy - All appointments are cancelled through the Thomas Michael Website or App as soon as you can! This allows me to offer cancelled appointments to waiting customers while keeping my year-end salary goals. (Three cancelled appointment weekly costs me $8k at year-end!)
- 50% service charge for missed appointments - Hey, stuff happens. If you miss, let's connect. I'll work with you on the no-show fees!
- Waitlist - IT"S HERE! - Get on the waitlist for cancelations!
- Payments - For smoothest checkout, we keep a credit card on file, or I accept Venmo or cash!
- Customer Service - Please reach out to me personally at (314) 764-7643 and I can help you with any of these policies!
I would like to ask for your feedback! Please feel free to reach out to me to let me know how I can improve the process or if you are having any issues at all. I am here to provide above-standard service to you with smooth and efficient process and will take every step that I can to make changes that ensure that any problems that you encounter can be quickly addressed and eliminated. I am always available to you personally and you have my phone number! CALL ME!
Thank you and looking forward!
Best,
-Tom
(314) 764-7643